Ci777 Privacy Policy — Your information is safe with us

1 Introduction

Ci777 places the highest importance on the privacy of all its users. We believe your personal data belongs to you — even when it is in our care, ownership always remains yours.

This privacy policy explains what data ci777 collects, why it is collected, how it is used, and in what circumstances it may be shared with third parties. This document has been written in English to ensure every user in Bangladesh can easily understand it.

Ci777 follows international data protection standards. Our privacy policy is aligned with GDPR and applicable local laws. Your data is never sold or used for advertising purposes without your consent.

2 What Data We Collect

Ci777 collects various types of data from different sources. A detailed breakdown of the data types and their sources is provided below.

Personal Contact Information

• Full name and date of birth (provided at registration).
• Email address and mobile number.
• Residential address and country.
• National ID or passport number (required for KYC verification).

Financial Information

• Payment method details (bKash, Nagad, Rocket number).
• Transaction history and amounts.
• Deposit and withdrawal records.

Technical Information

• IP address and device information.
• Browser type and operating system.
• Login time and location on the platform.
• Cookies and tracking data (see details below).

3 How We Use Your Data

Ci777 uses the data it collects only for specific, limited purposes. Your information is never used unnecessarily or without your consent.

• Account Management: To verify registration and login, and to ensure account security.
• Service Delivery: To smoothly operate deposit, withdrawal, betting, and casino services.
• KYC Verification: To verify your identity and prevent fraud.
• Customer Support: To resolve your issues and process support tickets.
• Responsible Gaming: To analyse your gaming behaviour and proactively identify potential issues.
• Notifications & Updates: To notify you of important system updates and promotions (only where consent has been given).
• Legal Obligations: To meet regulatory requirements and maintain legal compliance.

Ci777 never sells your data to advertisers or marketing companies. You can opt out of promotional communications at any time through your account settings.

4 Information Sharing Policy

Ci777 takes a strict approach to sharing your personal data with third parties. Your information is not shared with anyone except in the cases outlined below.

Information may be shared when

• With authorized payment gateways for transaction processing (only the necessary information).
• With regulator-approved identity verification services for KYC compliance.
• In response to a valid court order or lawful request from a law enforcement authority.
• When reporting suspicious activity to anti-money laundering authorities.
• In the event of a business transfer of ci777 to another company (you will be notified in advance).

5 Cookie Policy

Ci777 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: Anonymous statistics are collected to improve site speed and usability.
• Preference Cookies: To remember language, theme, and personal settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features.

6 Data Protection Methods

Ci777 uses industry-leading technology and processes to protect your data. Beyond the technical measures, our team undergoes regular security training.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — even we cannot see your password.
• Server data is stored with AES-256 encryption.
• Two-factor authentication (2FA) is available to enable on all accounts.
• Regular third-party security audits are conducted.
• Automated alerts are triggered in the event of suspicious login attempts or unusual account activity.
• Data centers are monitored 24/7 for security.

Please note — no one can guarantee 100% security on the internet. That's why you also play a part: use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.

7 Your Data Rights

As a ci777 account holder, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation for us to retain it.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to certain types of data processing.

8 Third-Party Services

Ci777 works with certain third-party services that may process limited data on our behalf. Strict Data Processing Agreements (DPAs) are in place with all such service providers.

• Payment gateway — for transaction processing only.
• KYC verification service — for identity confirmation.
• Analytics services — for anonymous usage statistics.
• Cloud hosting provider — for data storage.

These third parties receive data only for specific purposes and may not use it for anything else. ci777 regularly audits the security standards of all its service providers.

9 Child Protection Policy

Ci777 strictly does not provide services to anyone under 18. Age is verified at registration, and KYC documents may be requested if there is any doubt.

• Any attempt to open an account by someone under 18 is automatically rejected.
• Ci777 does not knowingly collect any data from minors.
• If an underage account is identified, it will be closed immediately.
• If a parent or guardian believes their child has created an account, please notify us immediately.

Responsible gaming is a core principle of ours. To learn more about our child protection measures, please visit our Responsible Gaming View the page.

10 Right to Policy Changes

Ci777 reserves the right to update this privacy policy, in part or in full, at any time. Notice will be provided on the website and by email before any changes take effect.

For significant changes, you will be asked to agree to the updated policy upon your next login. Continued use of the service after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this privacy policy, please reach out to our support team. We are always here to help.